Bulk WhatsApp
- Scheduling of sends for specific days and times.
- Planning and registration of message sequences.
- Sending of subsequent messages only after the destination receives, reads, or replies.
- Support for audio, text, document, image, and contact type messages.
- Selection of contacts and instances for sending.
- Scheduling directly from the service screen.
- Advanced scheduling through the administrative panel.
- Instance hosting.
WhatsApp Service
- Sending of Audio, Image, Text, and documents.
- Multiple instances.
- Change of Profile Image and Description (pushname).
- Management of users and departments.
- Service profiles and permissions per profile.
- Permissions per user (if administrator, if can manage connection, reply, send messages).
- Transfer service to another attendant.
- Lock service for oneself.
- Classification of contacts with custom tags.
- End service and archive.
- Log of operator actions.
- Contact data registration form.
- Contact manager.
- Sequential distribution of services among operators.
- Real-time warning messages to operators.
- Integration with ERP and third-party applications directly on the service screen.
- Service API for ERP integration.
- Templates with pre-configured content accessible using the "/" shortcut on the service screen.
- Service bot.
- Service report.
WhatsApp API
- Sending of Audio, Image, Document, Text, Contact, and Video.
- Connection management (generate qrCode, connect, disconnect, among others).
- Contact consultation and validation.
- Change of Profile Image and Description (pushname).
- Consultation of a contact's messages.
- Send presence (typing, recording audio, etc.).
- Mark received message as read.
- Create and manage groups (add contacts, admins, promote to admin, revoke admin, allow posting in the group, among others).
- Join a group by invitation.
Instance Group
- Creation of groups with multiple instances.
- Automatic sending according to the availability of the instances.
- Group management via API.
- Bulk profile consultation using a group (via API).
Service Bot
- Topic-based assistant for creating bots.
- Export / Import of the bot in JSON format.
- Editor for bot programming in C#.
- Bot testing environment.
- Integration with registered templates.
SMS
- Complete panel for sending and tracking SMS.
- API for sending SMS.
- WitiSMS - APP to connect any mobile phone to WitiMe.
- Route Testing.
- Route Control.
- DLR and MO Information.
- API with support for the formats of the main SMS market services: Zenvia, Movile, Twilio, SMSDev, DisparoPro or Infobip.
- HubSpot and DIAFAAN Integration.
- Customizable MO return and Classifications API.